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Prevent Your Firewall from Blocking Privy
Prevent Your Firewall from Blocking Privy

Learn how to adjust your browser and firewall settings to ensure uninterrupted access to Privy.

Doug Hays avatar
Written by Doug Hays
Updated over 2 weeks ago

Take these steps to prevent your firewall from blocking the Privy domain and ensure seamless access to the platform.

Enable Secure DNS and Select Google

  1. Open Chrome: Launch the Chrome browser on your device

  2. Access Settings: Tap the three-dot menu at the top-right corner, then select Settings

  3. Navigate to Security: Scroll down to Privacy and Security, then tap Security

  4. Turn on Secure DNS: Toggle the Use Secure DNS option to On

  5. Select Google: Choose Google as your Secure DNS provider


Refresh Your Browser

  1. Close your browser completely

  2. Reopen it and navigate to app.privy.pro

  3. Log in to see if the issue is resolved


Still Having Issues?

If you continue to experience difficulties reaching the Privy app, please contact [email protected] for further troubleshooting assistance.

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