Meet Sage, Privy's AI real estate expert. Sage lives right inside your Privy account and is available any time you have a question, day or night. Think of her as a knowledgeable partner who understands real estate investing, deal analysis, and how to get the most out of Privy's tools, not a generic support bot reading from a script.
What Sage can help with
Platform how to questions, like saving a search, setting up email alerts, running comparables, or using the LTR calculator
Real estate investing questions, like how ARV works, the difference between a fix and flip and a BRRRR strategy, or what to know about a 1031 exchange
Finding your way around Privy, including saved searches, investor activity, and off market deal tools
Sage always ties her answers back to Privy itself, so you're not just getting information. You're getting a clear next step you can take inside your account.
What Sage hands off to a real person
Sage knows when a conversation needs a human touch. Billing disputes, refunds, and cancellations always go to Privy's support team, so the right person handles the right situation. If you'd rather talk to a person from the start, just say so and Sage will connect you right away.
How to reach Sage
Click the chat bubble inside your Privy account and ask your question in plain language. No special commands, no menus to dig through.
Sample questions to ask Sage
"How do I turn on email alerts for a saved search?"
"What's a good cash on cash return for a rental property?"
"How does a 1031 exchange actually work, and what's the 45 day window everyone talks about?"
A quick note on investing questions
Sage shares real estate education and Privy's data to help you think through your decisions, but she isn't a licensed financial, tax, or legal advisor. Always run the numbers for your specific situation and check with a qualified professional before making an investment decision. Our human support staff will not answer real estate investing questions, so Sage is your best resource for these.
Getting the most out of Sage
Be specific. The more detail you give her, the more useful her answer will be.
Ask investing questions, not just how to questions. Sage can talk strategy, not only buttons and clicks.
If she can't help with something, she'll tell you and point you to [email protected].